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FREQUENTLY
ASKED QUESTIONS FROM STOWAWAY2 OWNERS
- Will the StowAway2 fit my vehicle?
- What is the warranty?
- What is the hitch tightener, and do I need it?
- What do I do about the license plate?
- The Towing Model’s maximum trailer tongue weight is
100 lbs. What does tongue weight mean, and how does that affect my carrying
capacity?
- Is the StowAway2 waterproof?
- I have a spare tire on the back of my vehicle, will the
Swingaway model fit on my vehicle?
- How much does the StowAway2 weigh?
- How much can the StowAway2 hold?
- How long does it take to ship the StowAway2 to my home?
- How does the Swingaway model work?
- Do you offer the StowAway2 in different colors?
- Do you offer a model to fit a Class II (1 ¼” hitch)?
- Can you put a bike rack into the receiver hitch of the
Towing model?
- Can I have the StowAway2 shipped via Overnight or Express
service?
- Will the StowAway2 fit my vehicle?
The StowAway2 will fit any vehicle equipped with a 2" receiver hitch,
commonly found on most SUVs, RVs, trucks, etc. You will know you have a
Class III or IV receiver hitch if it measures 2 inches square on the inside
dimension. Please contact us with additional questions about hitches or to
find a hitch installer.
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- What is the warranty?
The StowAway2 has a one-year warranty on defective parts. We will, at our
sole discretion, replace, repair, or refund the cost of the defective unit.
Contact us directly to make your claim and provide proof of purchase.
Shipping costs will be handled on a case-by-case basis.
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- What is the hitch tightener, and do I need it?
The hitch tightener is a bolt on piece of hardware, designed to alleviate
the vibration that can occur at the junction of the hitch and hitch
receiver. This vibration does not affect the performance or safety of the
StowAway2 cargo carrier. This handy accessory is included with the Swingaway
model at no additional charge, and retails for $19.95 + $6.95 s/h.
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- What do I do about the license plate?
License plate requirements vary state by state. We offer a license plate
bracket with a light that will wire into the StowAway2 wire harness.
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- The Towing Model’s maximum trailer tongue weight is 100 lbs. What
does tongue weight mean, and how does that affect my carrying capacity?
Tongue weight is the force required to lift the tongue of the trailer from
the ground to the receiver hitch. Your trailer tongue weight and the weight
of the gear in your cargo box can equal a combined weight of no more than
200 pounds.
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- Is the StowAway2 waterproof?
The StowAway2 is weatherproof, equipped with an automotive grade weather
seal all around the junction of the lid and base. This seal is designed to
keep dust and water out of the box under normal weather conditions. However,
under extreme weather conditions water or moisture may enter the box. We do
not recommend that people transport electronics or other items particularly
sensitive to moisture.
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- I have a spare tire on the back of my vehicle, will the Swingaway model
fit on my vehicle?
Possibly, the Swingaway has six inches of clearance from the hitch pin hole
to the top of the lid when open vertically. To allow proper fit, your spare
tire must not extend further than six inches beyond your hitch pin hole.
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- How much does the StowAway2 weigh?
Depending on the frame model you choose, the weight of the StowAway2 with
box and frame can range from 60 lbs to 95 lbs empty.
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- How much can the StowAway2 hold?
The StowAway2 will hold 12 1/2 cubic feet and 200 pounds of gear. The
abundant dimensions and wide opening design allow for an assortment of gear
and cargo to be stored inside.
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- How long does it take to ship the StowAway2 to my home?
We ship the StowAway2 via UPS or FedEx Ground. Generally allow 1-2 weeks for
delivery. Please plan accordingly for upcoming trips or timelines.
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- How does the Swingaway model work?
The Swingaway frame pivots a full 180 degrees on a pivot point situated on
the passenger (right) side of the vehicle. The frame uses a convenient
"slam fit" spring loaded closure device located on the backside of
the cargo box. When in the fully open position the user will have clear
access to the vehicle's rear doors and compartment.
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- Do you offer the StowAway2 in different colors?
We currently offer the StowAway2 cargo box in all Black or all White. Please
indicate your color choice on your order. For a limited time we have the
StowAway2 available in Team colors - please visit
www.stowaway2.com/tailgating for more info.
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- Do you offer a model to fit a Class II (1 ¼” hitch)?
Our Class II StowAway2 models should be available in January 2002.
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- Can you put a bike rack into the receiver hitch of the Towing model?
The StowAway2 Towing Model is designed to Tow light duty trailers only. You
should not install hitch mounted bike racks inside the Towing Model's
receiver hitch.
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- Can I have the StowAway2 shipped via Overnight or Express service?
Yes, however due to the size of the StowAway2 Overnight and Express shipping
can oftentimes cost between $200-300 depending on your location.
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